Return & Refund Policy

Nandlal Decor – Return & Exchange Policy

We want you to love your purchase from Nandlal Decor. If something isn’t quite right, we’re here to help.

1. Eligibility for Returns

Items must be returned within 7 days of delivery.

Products must be unused, unwashed, and in their original packaging with all tags attached.

Proof of purchase (invoice/receipt) is required.

2. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

Custom-made or personalized products

Sale or clearance items

Opened or damaged décor items caused by improper handling

3. Return Process

1. Contact our customer service at [phone/email] within 7 days of receiving your order.

2. We’ll guide you through the return procedure and arrange pickup or advise on drop-off.

3. Once we receive and inspect the product, we’ll process your refund or exchange within 5–7 business days.

4. Refunds

Refunds will be issued to the original payment method.

Shipping charges are non-refundable unless the return is due to our error (wrong or defective item).

5. Exchanges

If you’d like to exchange an item for a different product, size, or color, please inform us when initiating your return.

Exchanges are subject to stock availability.

6. Damaged or Defective Items

If your order arrives damaged or defective, please contact us immediately with photos, and we’ll ar

range a replacement or full refund at no extra cost.